Cloud Products Metrics
Overall uptime
99.779%
Operational
6/6
Active incidents
0
Release timeline — past 12 months + next 3
PRISMA Home
Uptime 99.750% · 4 releases
0 active · 4 past incidents
PRISMAlytics Accounting
Uptime 99.722% · 3 releases
0 active · 2 past incidents
PRISMAlytics Dashboard
Uptime 99.685% · 3 releases
0 active · 2 past incidents
PRISMAservice
Uptime 99.939% · 6 releases
0 active · 3 past incidents
PRISMAcolor Manager
Uptime 99.752% · 4 releases
0 active · 1 past incidents
PRISMAremote Monitoring
Uptime 99.823% · 2 releases
0 active · 1 past incidents
Apr '25May '25Jun '25Jul '25Aug '25Sep '25Oct '25Nov '25Dec '25Jan '26Feb '26Mar '26Apr '26May '26Jun '26Jul '26Aug '26Sep '26Oct '26Nov '26
Q3 '25
Q4 '25
Q1 '26
Q2 '26
Q3 '26
Q4 '26
Today
PRISMA Home 1.6.4 releaseVersion 1.6.4
Downtime: 31h 40m
PRISMA Home 1.6.6 releaseVersion 1.6.6
Downtime: 29m
PRISMA Home 1.7.0 releaseVersion 1.7.0
Downtime: 3h 20m
PRISMA Home 1.7.1 releaseVersion 1.7.1
Downtime: 1m
PRISMA Home 1.8 releaseVersion 1.8
Downtime: 3h 5m
PRISMA Home 1.9 releaseVersion 1.9
Downtime: 2h
PRISMA Home 1.10 releaseVersion 1.10
Downtime: 1h 29m
We are currently experiencing issues with the PRISMA Home software availability. Our team is working to resolve it as quickly as possible
Severity: High
Opened: Resolved:
Downtime: 45m
We are currently experiencing issues with the PRISMA Home software availability. Our team is working to resolve it as quickly as possible
Severity: High
Opened: Resolved:
Downtime: 45m
We are currently experiencing issues with the Login page on US region. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 7m
We are currently experiencing issues with the Login page on US region. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 7m
We are currently experiencing issues with all cloud products. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 15h 18m
We are currently experiencing issues with the Login page. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 3h 13m
PRISMA Home tenant management login is not working
Severity: Critical
Opened: Resolved:
Downtime: 1h 6m
PRISMA Home - Tenant management is not working
Severity: Critical
Opened: Resolved:
Downtime: 2h
PRISMAlytics Accounting 2.3 releaseVersion 2.3
Downtime: 28m
PRISMAlytics Accounting 2.1.2 releaseVersion 2.1.2
Downtime: 1h
PRISMAlytics Accounting 2.1.4 patch releaseVersion 2.1.4
Downtime: 40m
PRISMAlytics Accounting 2.4 releaseVersion 2.4
Downtime: 5h 59m
We are currently experiencing issues with all cloud products. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 15h 18m
We are currently experiencing issues with the PRISMAlytics Dashboard US. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 1h 22m
PRISMAlytics Dashboard 2.3 releaseVersion 2.3
Downtime: 1h 20m
PRISMAlytics Dashboard 2.3.3 releaseVersion 2.3.3
Downtime: 3h 38m
PRISMAlytics Dashboard 2.4 releaseVersion 2.4
Downtime: 6h
PRISMAlytics Dashboard 2.5 releaseVersion 2.5
Downtime: 1h 12m
We are currently experiencing issues with the PRISMAlytics Dashboard data processing. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 18m
We are currently experiencing issues with the PRISMAlytics Dashboard data processing. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 18m
We are currently experiencing issues with all cloud products. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 15h 18m
We are currently experiencing issues with the PRISMAlytics Dashboard US. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 1h 22m
PRISMAservice 2.1.2 releaseVersion 2.1.2
Downtime: 26m
PRISMAservice 2.2 releaseVersion 2.2
Downtime: 24m
PRISMAservice 2.3 releaseVersion 2.3
Downtime: 51m
PRISMAservice 2.3.1 releaseVersion 2.3.1
Downtime: 46m
PRISMAservice 2.3.2 releaseVersion 2.3.2
Downtime: 42m
PRISMAservice 2.4 releaseVersion 2.4
Downtime: 45m
PRISMAservice 2.4 releaseVersion 2.4
Downtime: 40m
PRISMAservice 2.4.2 releaseVersion 2.4.2
Downtime: 1h
We are currently experiencing issues with the Login page on US region. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 7m
We are currently experiencing issues with the Login page on US region. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 7m
We are currently experiencing issues with all cloud products. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 15h 18m
We are currently experiencing issues with the Login page. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 3h 13m
PRISMAservice login is not working
Severity: Critical
Opened: Resolved:
Downtime: 1h 13m
PRISMAcolor Manager release
Downtime: 2h
PRISMAcolor Manager 1.2.6 releaseVersion 1.2.6
Downtime: 2h 29m
PRISMAcolor Manager 1.3.7 releaseVersion 1.3.7
Downtime: 1h 30m
PRISMAcolor Manager 1.3.8 releaseVersion 1.3.8
Downtime: 26m
We are currently experiencing issues with all cloud products. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 15h 18m
PRISMAremote Monitoring release
Downtime: 10m
PRISMAremote Monitoring release1.1.1Version 1.1
Downtime: 1m
We are currently experiencing issues with all cloud products. Our team is working to resolve it as quickly as possible
Severity: Critical
Opened: Resolved:
Downtime: 15h 18m
Active licenses by region
Total: 2,575
PRISMA Cloud Storage
1,070
PRISMAcolor Manager
395
PRISMAlytics Accounting
635
PRISMAlytics Dashboard
475
EU
US
JP